Site Reliability Engineering · Stamford, CT

Making complex systems feel boringly reliable.

SRE and production engineering leader with 14+ years of experience in the same org and client environment, building resilience, improving performance, and guiding distributed teams through the moments that matter most.

Seeking a full-time opportunity · Open to locations across the United States

Explore experience ↓

14+years of hands-on engineering continuity, delivery, and client trust

24×7leadership and oversight of resilient global operations

“Reliability is earned at every layer — through observability, thoughtful response, and teams that are ready when it counts.”

Career timeline

Leading calm, capable operations at scale.

More than 14 years of steady growth inside one client landscape, spanning onshore/offshore delivery, hands-on support, and solution architecture.

2022 — PresentStamford, CT

Manager · Capgemini

Lead SRE Consultant · US's largest private label credit card issuer

Leading global SRE operations for mission-critical applications across 150+ VMs, PCF, and complex network topologies while acting as a bridge between onshore leadership and offshore execution.

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Built and maintained a long-term operating model inside a single client ecosystem, aligning support, engineering, and release priorities over time.
Mentors 2 onshore SRE consultants while coordinating 20+ offshore support members in a 24×7 hybrid support model.
Serves as a hands-on escalation point for production issues, helping diagnose, stabilize, and recover services during high-severity incidents.
Created and implemented a fail-safe payment capture application for planned and unplanned downtime, improving SLA from 99.9% to 99.98%.
Led Oracle RAC 12c → 19c and iPlanet → NGINX migrations; offloaded 20% of static traffic from PCF to S3.
Conducts blameless postmortems, pre-release risk assessments, and proactive SLO tracking using latency, error-rate, and saturation metrics.

2020 — 2021Stamford, CT

Senior Consultant · Capgemini

Senior SRE Consultant · US's largest private label credit card issuer

Strengthened visibility, deployment practices, and recovery readiness for high-stress production environments while supporting solution design discussions.

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Created support runbooks, escalation protocols, recovery plans, and on-call operating practices.
Partnered with architects and application teams to shape reliable supportable solutions before release.
Built real-time Splunk and New Relic dashboards around golden signals and system bottlenecks.
Owned deployment pipelines with blue/green and canary releases; managed Akamai, SSL, and WAF validation.
Partnered with security teams on perimeter policy testing and vulnerability remediation.

2016 — 2019Stamford, CT

Consultant · Capgemini

SRE Application Consultant · US's largest private label credit card issuer

Improved detection speed, uptime, and throughput across business-critical applications while gaining breadth across support and solution design.

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Worked directly in production support and incident triage, closing the loop between user-facing issues and root-cause fixes.
Developed in-house monitoring tools that improved web-error detection speed by 80%.
Improved system uptime by 25% through feature toggles enabling real-time changes without restart.
Increased distributed AFP-to-PDF processing throughput by 30%.
Configured New Relic golden signals and Splunk application-log monitoring.

2011 — 2016Chennai, India

Technical Lead & Senior Software Engineer · IGATE

Application Support Consultant · US's largest private label credit card issuer

Built foundational production-support and application-analysis experience in authentication and payments systems, with early exposure to solution design and offshore delivery models.

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Supported production issues end to end, from triage and communication to stabilization and follow-up fixes.
Led a 12-member offshore team supporting batch jobs, production changes, and priority incident response.
Supported RSA AdaptiveAuth, a fraud-detection and two-factor-authentication application.
Created test data and production monitoring for ACH, payments, statements, and data-mart batch processing.
Handled release traffic routing, health checks, outage procedures, and application troubleshooting.

Capabilities map

Technical depth, operational judgment.

Select a capability to see the tools and practices I use to make it real, including solution design and hands-on operations.

Reliability engineering

Predictable response, durable improvement.

I work across the full reliability lifecycle: defining SLIs and SLOs, leading incident and outage response, investigating root causes, planning capacity, and improving services over time.

SLIs & SLOsIncident managementRCADisaster recoveryCapacity planningITIL change management

Beyond the day job

Always learning by building.

Outside of work, I keep a hands-on homelab and make time for photography — two ways I stay curious about systems, details, and craft.

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Home lab

A personal environment for practical experimentation.

A hands-on environment for testing the building blocks of dependable platforms: virtualized workloads on Proxmox and Raspberry Pi,Automated workflow with n8n, containerized services with Docker, and secure access across Cloudflare, Tailscale, and Oracle Cloud.

ProxmoxOracle CloudRaspberry PiCloudflareTailscalen8nDockerHermesAgent

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Photography

Training an eye for the details.

Photography gives me a deliberate counterpoint to engineering: observing light, composition, and the small choices that shape a clear result.

Nikon

Let’s connect

Let’s build systems your teams can depend on.

Request my contact details and I’ll follow up directly.